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But.. on the other hand.. It's a completely free service, so I don't feel like I have any right to complain either. I'm not paying for it. I enjoy the service for free, so I have to cut them some slack.
This came up in a session on social software at LeWeb. Scoble kept asking the vendors his very pragmatic user questions, and they kept telling him that solving his problems wasn't on their radar. Oooops.
I hope to talk with Scoble later this weekend and continue this thread. I think he can do some good here by organizing the user's perspective on this stuff. Put the vendors in the audience and let them listen for a while. They have a lot to learn, imho.
Not talking about Twitter here, by the way -- just rambling...
The amazing thing is that we keep coming back to Twitter, even with its long history of unreliable service and unheard-of 12-hour down times. Why? For me it's a combination of Twitter's flexibility, portability and, above all, the community. I have 700 people in my circle there, most of whom I do not connect with in other venues.
As for doing it in the morning on a Saturday -- I'm sure Twitter's audience may be mostly in the U.S., but it DOES have an international audience. Keep in mind that "middle of the night" isn't "middle of the night everywhere".
I wonder if it's a big datacenter move? Possibly to Amazon EC3? (As they use S3 for storing our avatars and backgrounds now)
I suppose that rather than risk people 'losing tweets' during the 'flip' to a new system, it might be better/less painful for them and us, to just take it all down during a specific time.
But still. 12 hours does seem rather a long time.
http://twitter.com/al3x/statuses/502387252
(via http://blog.twitter.com/2007/12/twitter-mainten... )
I've done that with (virtually) no downtime!!!
A little downtime could be needed for a service like Twitter, but... 12h???
Not a reason I hoped to hear, that's for sure...
Or is that just a stupid idea?
But don't use that name or the RIAA/MPAA will find a "good" reason to sue you!! :p
nda
As to the downtime I agree with you 100%. It would be very beneficial for them to let their "customers" know! If they were a PLC, they'd have to consider their stock holders and in those cases *sometimes* silence is the best option...
I hope you keep up this conversation and bring Scoble's insight into it!! :)
But we must remember, this is a free service and there isn't ads so they can do what they want!
Also, if you really needs something so you can get out that you are eating a truffle and having a $25 cup of coffee in Paris, try Pownce.
But why they don't just put that on the blog to stop speculation I don't know. far easy to just say it.
We're moving to Pownce again for the outage. (one of these days the move may be final & where will Twitter be?) If you need a pownce invite I'm at conniebensen@gmail.com
And connect with me/us at http://www.pownce.com/Connie_B/
If there's an UPGRADE going on, I really don't mind because it's long overdue for Twitter. Hopefully, this will have some perks at the end of the day.
I've been working on and off on a little open source side-project called OpenConvo. It doesn't have a website yet, or any releasable code, but here's the basic concept without going into too much technical detail:
* dead simple to install php script that sits on your server and provides your access point to the network
* Twitter API compatibility so you can seamlessly switch from Twitter to OpenCovo and your tweets will continue to flow to all your twitter followers (as well as you still getting the tweets of everyone you follow)
* each node would be able to host multiple people very easily. So if you have non-technical friends, you can host them.. or services could spring up to host people (a la wordpress.com)
* all data is exchanged with RSS + a simple pinging protocol
* following/follower relationships are represented in xfn and/or foaf
Anyway, I think I've worked out most of the technical details, but would love help to get this off the ground. Email me if you're interested in getting involved: ben AT btucker.net
http://www.centernetworks.com/dave-winer-dealin...
www.HelpWorldClimate.com
www.HelpWorldPoverty.com
www.HelpWorldPeace.com
www.HelpWorldWildlife.com
If I can get my BIG employer to lend support to such a project--as open collaborative research, no proprietary/commercial interest--anyone interested?
-- Joe
http://getsatisfaction.com/tmobile/topics/t_mob...
If you depend on a service like twitter, you need to get out more.
... it's either that or try to sync the two and probably generate more complaints ;)
At least they're doing it late Sunday night now (sorry rest of the world... it's all about America!)